Frequently Asked Questions
Everything you need to know about your RK Royal Kludge experience.
How do I switch between Bluetooth, 2.4G wireless, and wired modes?
Most RK Royal Kludge keyboards feature a toggle switch on the back or side. Use 'B' for Bluetooth, 'G' for 2.4G wireless, and 'OFF' or 'Wired' for USB connection. Ensure you use the Fn + Q/W/E/R/T combinations to pair with specific Bluetooth devices.
Where can I download the software for RGB customization and macros?
You can download the official RK Royal Kludge drivers and software from our 'Downloads' page. Please ensure you select the specific model and version (PID) that matches your keyboard for full compatibility.
What is your shipping policy and estimated delivery time?
We offer worldwide shipping. Orders are typically processed within 1-2 business days. International shipping generally takes 7-15 business days depending on your location and selected shipping method at checkout.
Are RK Royal Kludge keyboards hot-swappable?
Many of our popular models, such as the RK61, RK84, and RK100, come with hot-swappable PCBs. This allows you to easily replace the mechanical switches without soldering. Please check the specific product description to confirm hot-swap capability.
What is your return and warranty policy?
We provide a 30-day return policy for unused items in their original packaging and a 12-month limited warranty covering manufacturing defects. If you experience hardware issues, please contact our support team with your order number.
Which payment methods do you accept?
We accept a wide range of secure payment options, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay to ensure a smooth checkout process.